You can email us at shopsorentis@gmail.com, and our customer service team will be happy to assist you with any questions or concerns.
Yes, we offer worldwide shipping!
We ship from our warehouse in China to ensure global availability and the best possible prices for our customers.
We aim to process orders as quickly as possible. If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Any requests after this timeframe will be denied. However, you can return the order for a full refund once received.
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
Orders are processed between Monday and Friday (excluding holidays). Please allow 1-3 business days for order processing before shipping. Orders placed during holidays or sale events may experience slight delays.
Due to high demand, orders typically take 2-4 weeks to arrive, depending on your location.
If your order does not arrive within 30 days after shipping, you are eligible for a full refund.
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes upon delivery. These charges are determined by your local customs office and are the customer's responsibility. For more details, please contact your local customs office.
If you need to return an item, please contact us at shopsorentis@gmail.com for further instructions.
Please email us with your order number, photos of the item(s), and a description of the issue. We’ll work to resolve the problem as soon as possible.
Refunds will be processed back to your original payment method within 7-10 business days after receiving the returned item or cancellation request. If you haven’t received your refund, please contact your bank or credit card company, as processing times may vary.
Our Smart Temperature-Control Cup is a portable beverage warmer & cooler designed for cars. It keeps your drinks at the perfect temperature whether you prefer them hot or cold.
Our cup uses advanced thermoelectric technology to either heat up or cool down your beverage with the push of a button. Simply place your cup or can inside, select your preferred temperature, and enjoy!
It works best with coffee, tea, soft drinks, energy drinks, milk, and water. Any standard-sized cup, can, or bottle should fit.
Yes! Our universal design ensures it fits into standard car cup holders.
Yes, it is built with heat-resistant materials, automatic shut-off, and overheat protection for safety.
Simply wipe the interior with a damp cloth—do not immerse in water.
Yes, it operates using a 12V car power adapter, which is included with your purchase.